Privacy Policy

Last Updated:

1. Introduction

Cleanuidynie ("we", "us", "our", or "Company") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and otherwise process your personal information in connection with our website and services.

Company Details: Cleanuidynie is registered in England and Wales under Company Number 12345678. Our registered office is at 57–58 Bishopgate Walk, Wakefield WF1 1YB, United Kingdom. VAT Number: GB123456789.

2. Information We Collect

We collect personal information you provide directly when you:

  • Complete our contact form (name, email, message)
  • Communicate with us via email or phone
  • Consent to receive marketing communications
  • Interact with our website and services

Automatically Collected Information: When you visit our website, we automatically collect certain technical information, including IP address, browser type, pages visited, and access times through cookies and similar technologies.

3. How We Use Your Information

We use your personal information for the following purposes:

  • Responding to your inquiries and providing customer support
  • Processing and fulfilling service requests
  • Sending transactional emails (confirmations, updates)
  • Analyzing website usage to improve our services
  • Complying with legal obligations
  • With your consent, sending promotional communications

4. Legal Basis for Processing

We process your personal information based on the following legal grounds:

  • Contractual Necessity: Processing required to provide our services
  • Legitimate Interest: Our interest in operating and improving our business
  • Consent: Your explicit consent to receive marketing communications
  • Legal Obligation: Compliance with applicable laws

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your data with:

  • Service providers who assist in our operations (email providers, hosting services)
  • Professional advisors (lawyers, accountants, auditors)
  • Authorities as required by law or to protect our rights

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Typically:

  • Contact form submissions: 2 years
  • Marketing data: Until consent is withdrawn
  • Technical data: 12 months

7. Data Security

We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include:

  • HTTPS encryption for all website connections
  • Secure authentication protocols
  • Regular security audits and updates
  • Access controls limiting data to authorized personnel

8. Your Rights

Under GDPR and applicable data protection laws, you have the following rights:

  • Right to Access: Obtain a copy of your personal information
  • Right to Rectification: Correct inaccurate data
  • Right to Erasure: Request deletion of your data ("Right to be Forgotten")
  • Right to Restrict Processing: Limit how we process your information
  • Right to Data Portability: Receive your data in a structured format
  • Right to Object: Oppose certain types of processing
  • Right to Withdraw Consent: Withdraw consent at any time

To exercise these rights, please contact us at online@cleanuidynie.site.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. You can control cookies through your browser settings or our cookie consent banner. See our Cookie Policy for details.

10. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their privacy policies before providing personal information.

11. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect information from children under 13. If we become aware of such collection, we will promptly delete the information and terminate the child's relationship with us.

12. International Data Transfers

If you are located outside the United Kingdom, please note that your information may be transferred to and processed in the United Kingdom. We implement appropriate safeguards, including standard contractual clauses, to protect your data during such transfers.

13. Data Protection Officer & Contact

For privacy-related inquiries or to exercise your data rights, contact us at:

Cleanuidynie
57–58 Bishopgate Walk
Wakefield WF1 1YB
United Kingdom
Email: online@cleanuidynie.site
Phone: +44 1924 376 498

14. Policy Changes

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our website constitutes acceptance of the updated policy.

15. Complaint Rights

If you believe we have violated your data protection rights, you have the right to lodge a complaint with your local data protection authority. In the UK, this is the Information Commissioner's Office (ICO).